Wednesday, 29 June 2011

Cross-posted from the AdSense and Google Webmaster blogs.

It’s been a busy week for us here at the Googleplex. First we released +1 buttons to Google search sites globally, then we announced the beginning of the Google+ project.

The +1 button and the Google+ project are both about making it easier to connect with the people you trust online. For the +1 button, that means bringing advice from trusted friends and contacts right into Google search, letting the users who love your web content recommend it at the moment of decision.

But when you’re managing a website, it's usually not real until you can measure it. So we’re happy to say we’ve got one more announcement to make -- today we’re releasing reports that show you the value +1 buttons bring to your site.

First, +1 metrics in Google Webmaster Tools can show you how the +1 button affects the traffic coming to your pages:

  • The Search Impact report gives you an idea of how +1‘s affect your organic search traffic. You can find out if your clickthrough rate changes when personalized recommendations help your content stand out. Do this by comparing clicks and impressions on search results with and without +1 annotations. We’ll only show statistics on clickthrough rate changes when you have enough impressions for a meaningful comparison.
  • The Activity report shows you how many times your pages have been +1’d, from buttons both on your site and on other pages (such as Google search).
  • Finally, the Audience report shows you aggregate geographic and demographic information about the Google users who’ve +1’d your pages. To protect privacy, we’ll only show audience information when a significant number of users have +1’d pages from your site.
Use the +1 Metrics menu on the side of the page to view your reports. If you haven’t yet verified your site on Google Webmaster Tools, you can follow these instructions to get access.

Finally, you can also see how users share your content using other buttons besides +1 by using Social Plugin Analytics in Google Analytics. Once you configure the JavaScript for Analytics, the Social Engagement reports help you compare the various types of sharing actions that occur on your pages.

  • The Social Engagement report lets you see how site behavior changes for visits that include clicks on +1 buttons or other social actions. This allows you to determine, for example, whether people who +1 your pages during a visit are likely to spend more time on your site than people who don’t.
  • The Social Actions report lets you analyse the number of social actions (+1 clicks, Tweets, etc) taken on your site, all in one place.
  • The Social Pages report allows you to compare the pages on your site to see which are driving the highest the number of social actions.
Over the next few days (and if you’re using the default version of the latest Google Analytics tracking code), if you’ve added +1 buttons to your site we’ll automatically enable Social Plugin Analytics for +1 in your account. You can enable analytics for other social plugins in just a few simple steps.

Social reporting is just getting started. As people continue to find new ways to interact across the web, we look forward to new reports that help business owners understand the value that social actions are providing to their business. So +1 to data!

UPDATE: 7/8/11 5:30pm PST, corrected references to the social plugin analytics feature.

Thursday, 23 June 2011

This is part of our series of posts highlighting the new Google Analytics. The new version of Google Analytics is currently available in beta to all Analytics users. And follow Google Analytics on Twitter for the latest updates. This week, we’ll discuss some recent improvements to mobile reporting in Google Analytics.

Internet traffic from mobile devices is growing rapidly with smartphones and tablets expected to outsell computers this year. Google Analytics already provides a number of ways to track this growing mobile Internet usage from standard tracking on smartphones to SDKs for embedding Google Analytics into applications in iOS and Android. We’re hard at work at delivering more.

Today you'll see small first step along our path to improve mobile reporting inside Google Analytics: a new Mobile section in Visitors reporting.

Inside the Mobile section you’ll find two new reports. The first is a Mobile Overview report, which shows the simple breakdown between mobile traffic and non-mobile traffic.

The second report is the Devices report, which provides information about the various mobile devices that visit your site. As part of this report, we’ve added three new dimensions: Mobile Device Info, Mobile Device Branding, and Mobile Input Selector. Data for all these dimensions is available starting from June 6, 2011.

Mobile Device Info is the actual hardware that visited your site. One of the nice benefits of this report is you can quickly see a picture of any device. While you’ve probably seen an iPhone in person and have an idea about how your site will look on one, that might not be the case for less common devices like for example, the Nokia E63. Click the camera icon next to any device to see pictures of it.


Mobile Device Branding lets you see the brand associated with the phone. Depending on the device this might be the manufacturer or the carrier. Mobile Input Selector shows the primary input method for the device, whether it’s a touch screen, a clickwheel (like you’ll find on a Blackberry), or even a stylus.

And if you haven’t tried out the improvements to map overlay reports that we talked about last week, give them a try in the Mobile reports to visualize where your mobile traffic is coming from.

Tuesday, 21 June 2011

Welcome to one of our most productive episodes of Web Analytics TV yet! We had so much fun doing this one, you are going to have a blast as well.

Web Analytics TV, as you well know by now, is powered by your questions. In this episode we had questions from Australia, Brazil, India, Denmark, England, Netherlands and so many other places. Y’all rock!

If you’re new to this show, our process for this show is simple.

Step 1: You ask, or vote on, your favorite web analytics questions. Vote on next week’s questions using this Web Analytics TV Google Moderator site.

Step 2: From a secret undisclosed location at the Googleplex Avinash Kaushik & Nick Mihailovski answer them. : )

In this episode we bring back the “Ninja of the Episode” and award it to Aaron from Tasmania, Australia. Really great questions Aaron. Just email us and we’ll send you a signed copy of Web analytics 2.0.

Here is the list of last weeks questions.

In this action packed episode we discuss:
  • (1:36) Cookies and laws (and milk)
  • (2:28) Setting multiple conditions for goals via Advanced Segments
  • (4:45) Using event tracking and custom reports to track calendars
  • (6:45) Getting site link data in Google Analytics
  • (7:37) Tracking conversions for individual products
  • (9:25) Best practices for setting up Google Analytics for different clients
  • (10:35) Tracking shopping carts on different domains
  • (11:54) Tracking internal site search on AJAX-type site search
  • (13:50) Combining referrals from different sites
  • (15:30) Implementing cross domain tracking with the async-tracking code
  • (17:05) How to determine when data is sampled
  • (19:42) Browser support for page speed reports
  • (22:08) Getting the name of each configured goal via the API
  • (23:16) When the GAIQ test will include version 5 content
  • (24:08) Getting hourly overview metrics in Google Analytics
  • (25:11) Differences between webmaster tools clicks and visits in GA
  • (26:18) How much income should you have to employee a web analyst
  • (30:06) Goal completions by different landing pages
  • (31:19) Visit duration calculation in Google Analytics
  • (32:53) Where to find e-commerce city and region data in Google Analytics
  • (34:02) Stopping other sites from sending fake traffic
  • (34:55) Virtual page views showing up in custom reports


Here are the links to the topics we discuss:
As always, if you need help setting up Google Analytics or leveraging the advanced configuration options, we recommend hiring a Google Analytics Certified Partner.

If you found this post or video helpful, we'd love to hear your comments. Please share them via the comment form below.

This series would not be possible without your awesome questions. Please submit them on our public Google Moderator site, and while you are there don’t forget to vote for your favourite questions. Avinash and I will answer them in a couple of weeks with yet another entertaining video.