Monday, 25 November 2013

Intuit products like Quicken and TurboTax have been putting the power of numbers in the hands of users since 1983.

Which is why we're so pleased that when Intuit wanted to boost the power of analytics for one of their own teams recently, they turned to Google Analytics Premium. The details are in our new case study, which you'll find here.

The study has the full story of Intuit's Channel Marketing Team, which now uses Google Analytics Premium to measure data for multiple business segments. Once they began using it, Intuit discovered that they had been under-reporting the success of their SEO traffic by at least 27% and conversions by up to 200%.  

Those are exactly the kind of vital numbers that Google Analytics Premium is designed to provide.  

Intuit used Blast Analytics and Marketing, a Google Analytics certified partner, to build out their solution, which was configured to match Intuit's own organizational structure. That structure helped Intuit "democratize" its data so that now anyone on the team can get what they need right away, in real time. Instead of the two days it used to take to request and deliver reports, it takes two hours or less.

Simply put, Ken Wach, Vice President of Marketing at Intuit said, “Google Analytics Premium increased the speed and accuracy of actionable data that drives our business.” 


Post by Suzanne Mumford, Google Analytics Marketing

Thursday, 21 November 2013

Today we’ve added many new secondary dimensions to standard reports, including the much-asked for Custom Dimensions.



Custom Dimensions is a new Universal Analytics feature that allows you to bring custom business data into Google Analytics. For example, a custom dimension can be used to collect friendly page names, whether the user is logged in, or a user tier (like Gold, Platinum, or Diamond).

By using Custom Dimensions in secondary dimensions, you can now refine standard reports to obtain deeper insights.




In the report above, Direct Traffic delivers the most traffic, but these are Gold users (lower value). At the same time, Google Search delivers the third and fourth most site traffic and these are Diamond users (high value). Therefore, data shows this site should continue to invest in Google Search to attract more high value users.

The new data in secondary dimensions gives analysts a powerful new tool. We’d love to hear about any new insights in the comments.

Posted by Nick Mihailovski, Product Manager,

Wednesday, 20 November 2013

The following post originally appeared on the DoubleClick Advertiser Blog.

Search marketers managing multiple campaigns across multiple accounts have to visualize their data in many different ways and tailor reporting for each group of stakeholders. Often, this means spending time pulling and aggregating reports, building macro-enabled spreadsheets, and wrangling your data into a specific format for a specific presentation -- only to do it all over again in a slightly different way the next time around. 

DoubleClick Search believes in making search marketing faster -- and we’ve invested in time-saving features like bulk editing enhancements, new scheduling options, and automated rules. Today, we’re excited to announce executive reporting, a fundamentally new way to report on and share your search campaign data.  

With executive reporting, quickly get to the insights you need. Take the data from all your search campaigns, segment as needed, present it in an easily consumable visual format, and share with team members and stakeholders -- all within the UI, without spending hours downloading, reconciling, and updating spreadsheets.

Click image for full-sized version

As we designed executive reporting, we worked closely with our clients to ensure our solution was built to address the unique needs of search marketers, agency account managers, and executives. Matt Grebow, Sr. Manager, Search Marketing at TSA, who participated heavily in our feedback sessions, shared his needs for richer export fidelity with the engineering team.

“Most reporting platforms let you export data in a raw format, but this means extensive formatting in Excel and a lot of coding. DoubleClick Search Executive Reporting is flexible enough to use across clients with different goals. We can create templates on the fly and export reports in a client-ready format.”

Three ways to get started with executive reporting
  • Daily account management and stakeholder communication: As an account manager, you can easily pick the subset of data and the visualizations you need for each set of stakeholders. The reports will stay up to date, and you can have them ready for meetings, or download and share through email at a moment’s notice -- saving you time for strategy.
  • High-level team management and oversight: As a business leader, you can see an overview of your entire business in one place. If you’re needed for an escalation, you can quickly pull reports to understand account health and spot issues -- so you’re never unprepared.
  • Market insights for competitive advantage: Another advantage of seeing your entire business at a glance: if you manage a large volume of accounts, you can quickly analyze market-level data and see which account or campaigns are underperforming. Then, dig in to understand why and get them back on track.
Keep an eye on the blog next week for a follow up “Success with DS” post on how the get the most out of executive reporting. In the meantime, give the new reports a try and let your account team know what you think. If you don’t see the ‘Executive Reports’ tab in the DoubleClick Search interface, ask your account team to enable it for you. 

Over the coming months, we’ll continue to invest in easy, flexible reporting options for DoubleClick Search. If you have a data warehouse, business intelligence tool, or visualization software and you’re interested in seeing your search data alongside other metrics for reporting purposes, check out our reporting API, currently in open whitelist.

Posted by the DoubleClick Team