Introducing Google Analytics Premium

We built Google Analytics on the principle of democratizing data-- giving all website owners, big and small, the ability to learn from their visitors. Many websites use Google Analytics, ranging from personal blogs to large enterprises whose products and services we use daily.

We learned from some of our largest customers that they have some specific needs that the current version of Google Analytics can't meet in their entirety. Today we're addressing these needs by announcing a new option built for our largest customers: Google Analytics Premium.

We developed Google Analytics Premium around these pillars: more data, advanced tools, dedicated support and guarantees. Here’s a summary of what that covers:

• Extra processing power - increased data collection, more custom variables and downloadable, unsampled reports
• Advanced analysis - attribution modeling tools that allow you to test different models for assigning credit to conversions
• Service and support - experts to guide customized installation, and dedicated account management on call - all backed by 24/7 support
• Guarantees - service level agreements for data collection, processing and reporting

Google Analytics Premium was developed in close coordination with some of our largest clients. During our pilot phase, we’ve been working with Gucci, Travelocity, TransUnion, eHarmony and others, to make sure Google Analytics Premium meets their needs. We’re very happy with what we’ve built and we’re now ready to make it available to all interested clients.

Google Analytics Premium is available for a fixed annual fee in the United States, Canada, and the UK. You can get it directly from Google or through Google Analytics Premium Authorized Resellers. To learn more about Premium, you can contact the Google team or our authorized resellers. We've put together a short video:



We're more committed than ever to providing our customers, large and small, with options to measure and improve their marketing efforts. Google Analytics will continue to offer a powerful, free product as it always has and you’ll see plenty of new features and enhancements in the future. We’re pleased to help all of our customers to work more effectively with Google Analytics. Happy analyzing!

Posted by Enrique Munoz Torres, Product Manager, Google Analytics team

Read More

What’s happening on your site right now?

The web is getting faster, and not just the speed of the pages, but also the speed of change. Before, it was fine to build a website and modify it only when new products were launched. All of us avid Analytics users know that’s just not good enough. We need to be constantly on the lookout for problems and opportunities.

Currently, Google Analytics does a great job analyzing past performance. Today we’re very excited to bring real time data to Google Analytics with the launch of Google Analytics Real-Time: a set of new reports that show what’s happening on your site as it happens.




Measuring social media impact
One way that I like to use these reports is to measure the immediate impact of social media. Whenever we put out a new blog post, we also send out a tweet. With Real-Time, I can see the immediate impact to my site traffic.

For example, last week we posted about the latest episode of Web Analytics TV and also tweeted about the post. By campaign tagging the links we shared, we could see how much traffic each channel is driving to the blog as it happened. We could also see when we stopped receiving visits from the tweet, which helps know when to reengage.




Campaign measurement
Another way I’m using Real-Time is to make sure campaign tracking is correctly implemented before launching a campaign. When getting ready to launch a new campaign it’s critical to make sure your measurement plan is working before you start driving visitors to the page. With the Real-Time reports you can find out in seconds whether you’re getting the data you want in Google Analytics.

Accessing Real-Time
You’ll find the Real-Time reports only in the new version of Google Analytics. If you’re not already using the new version, you can start by clicking the “New Version” link in the top right of Google Analytics. Real-Time reports are in the Dashboards tab (though they will move to the Home tab in the updated interface next week) . You will have access to Real-Time reports if you are an Administrator on your Analytics account, or if you have access to a profile without profile filters. Real-Time does not support profile filters.

We just turned the reports on for a number of you, and over the coming weeks, everyone will have access to Real-Time. If you can’t wait, sign up for early access here: https://services.google.com/fb/forms/realtimeanalytics/. We’d love to hear about how you are using (or planning to use) Real-Time, so please share in the comments.

Posted by John Jersin, Google Analytics Team

Read More

Design updates to the new interface coming next week

In March, we unveiled the new version of Google Analytics that included, along with many other improvements, a redesigned user interface. Since then we’ve heard from many of you on how we can improve different aspects of the design.

Designers from our User Experience team took a step back objectively asked "How can we make Analytics better?" They focused on the core organization (our information architecture) and way-finding as areas that could be improved. What followed were a series of brainstorming sessions with engineers and product managers, analysis of your feedback, customer interviews, card-sort studies, and general user testing – all done to iterate on our product while keeping our users involved in the process.

Next week we’ll release these changes. The biggest change you'll notice is that we have simplified the primary navigation into three tabs – Home, Standard Reporting, and Custom Reporting – to give you quicker access to the information that matters. We also incorporated the second layer of navigation that appeared in "My Site" throughout the Home and Standard Reporting tabs.




Here's what you can expect in each tab:

Home: The Home tab holds all reports and features that allow you to quickly understand what is happening on your site. You’ll find your custom dashboards here as well as your automatic and custom alerts from Google Analytics Intelligence.

Standard Reporting: All the built-in reports to understand your audience, advertising impact, traffic sources, conversions, content, and more are now displayed in one central place.

We're also excited about the addition of a report finder in the Standard Reporting tab. This will allow you to type the name of a report you’re interested in and quickly navigate to it without needing to hunt for it in the proper section.




Custom Reporting: Google Analytics lets you build your own reports to get exactly the data you need. With the new tab, we’re making Custom Reports a more important part of the interface. You’ll be able to access any reports you’ve created here and build new ones.

So what's next for our designers? We have a number of improvements planned to the overall Analytics interface to bring more focus on data, as well as exciting new features that will make analyzing data faster and easier.

If you'd like to help shape Google Analytics and want to participate in future user studies, please register here.

UPDATE: 10/14/2011 11:25am PST - And we're back. The design updates are back on for everyone.

UPDATE: 10/7/2011 9:30am PST - We've temporarily turned these updates off for a couple days to fix an issue. They'll be back in a couple days.

UPDATE: 10/6/2011 3:00pm PST - These updates are now live in the new version. Enjoy!

Posted by Lucas Pettinati, Lead User Experience Designer, Google Analytics team

Read More